Helpdesk



Helpdesk
Use the power of collaborative ticketing
Prioritize, categorize, and assign tickets to the right agents and leverage the power of your entire organization to deliver customer delight.
Give your customers the support they need
Provide your customers with a fully responsive and flexible interface.
Simple admin panel
Clean and easy to use admin panel where you can manage the tickets you recieve
Responsive design
Service-Run is responsive, that means it looks well in phones, tablets and desktop computers.
E-mail notification
Inform your customers with automatic e-mail notifications


Ticketing systems are a means to support and help you deal with any issues/incidents in your organization, managing the incidents from the moment they’re captured through to their resolution.


By systematically capturing tickets and categorizing them correctly, a ticketing system allows for proper management of incidents leading to quicker resolution times.

information in Wiki


Custom Responses
Don't repeat yourself. With our system you can customize your own templates to respond tickets.
Articles and Topics
Create articles to solve your customer's frequently asked questions (FAQs), and to provide them with How-To Guides about your product or service.
Helpdesk
Staff members
Add as many staff members as you want, and assign each of them the set of departments they will respond.
Departments
Every ticket belongs to one department. You can assign each staff member a set of departments he will be in charge.






Get tickets from your customers and enrich your customer experience

Manage your helpdesk solution in your school

Manage medical center ticketing system

Create and assign work requests and work orders

Manage your tenants' requests

and more



  • Your own service subdomain
  • Your own service logo



  • Try demo as you wish

    You can create/assign/edit tickets for both admin and customer view

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